Bespoke Business Process Automation

Tailored to your needs!

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Business Process Automation

Reclaim Your Time

Keeping your business on the go entails completing multiple routine tasks on a daily basis. No doubt you have already optimised them the best you could. However, they still require time and attention.Automation will give you time to focus on the core aspects of your business.

Save time and effort!

Free Creative Mind

We have all been there, doing the same thing over and over till your head goes numb. Boredom, exhaustion and burnout are among the main factors that negatively affect productivity as well as creative potential in the company environment.

Enable your employees to do their best!

Retain Knowledge

People coming and going is an irrevocable part of business. Often, former employees take bits of your organisation knowledge with them and complete handovers are time-consuming.

Ensuring your processes are hands-off will guarantee smoother employee transitions, adding another layer of protection to your company.

Protect your company in face of change!

Profit Making Processes

The automation will vary across industries, depending on products or services you offer. However, it will revolve around the processes that are the heart of your offering and distribution.

Think of the time you can save using a single, coherent system instead of juggling multiple, disconnected spreadsheets and post-it notes.

Get more for less!

Time Eaters

Repetitive, disjointed and time-consuming processes are usually a result of ad-hoc solutions created to get the job done as the company grew over time. What used to work seamlessly, now ended up being an incomprehensive bundle of multiple spreadsheets, third party services, and a hefty book of instructions.

Take the burden out of your process!

Time Sensitive / Triggered Processes

Sometimes you are restricted by a particular time when a job needs to be completed. Alternatively, you might need to respond to an issue that happened when no one is in the office.

Whereas being on alert 24/7 might be doable, we could provide you with different, more accommodating options.

On time, every time.

Expert Advice

We will be happy to provide a fresh look at any procedures that you feel could benefit from business process automation and offer you tailored advice on the best way to automate them depending on your priorities.

The first step towards a more efficient company!

Tailored, Hassle-Free Solution

Our products are designed, developed and tested based on your needs and requirements, delivered in the form of a website or desktop/mobile application with an intuitive and user-friendly interface. All our solutions are built with and hosted using modern, tested Microsoft technologies.

Solution fitting for your challenge!

Outstanding Support

Every solution is equipped with a comprehensive helpdesk system that will allow you to get in touch with us quickly as well as capture all the necessary details enabling us to respond promptly. Be it a question, help request or any other query for that matter, we are here to help.

Support always comes as a priority.

Simplicity

We do not see ourselves as a strictly tech company. Even though we deliver our solutions using technology, it is just a tool to help you grow your business. With that in mind, we will make sure to use plain English, meet you in person where possible and give you personable and tailored service.

Don't get us wrong, we are very enthusiastic about technology and could talk your ear off if you would like to listen!

Tech mumbling free zone.

Price Guarantee

We are very confident in our ability to build helpful solutions that fit your business structure and deliver value. You will pay only for the processes you truly need when you need them because when it comes to business, one size does not fit all.

Our product can only grow when your business grow which means your success is our success.

We get it right or no payment necessary!

Certified Architects

Your solution will always be architected and looked after by Microsoft Certified Solutions Developer, guaranteeing design decisions are taken with care and sufficient knowledge while adhering to industry best practices.

By adopting a concise approach in working with Microsoft Technology Stack and infrastructure, your solutions will be scalable, maintainable and most importantly reliable.

You are in good hands!

"Chris and his team are some of the best developers that I’ve had the pleasure of working with..."

Paul O'Rourke / WebReactive.co.uk

Get a Free Process Review and find out how we can help save your time!

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Projects

It's not about ideas. It's about making ideas happen.

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Happy Clients

See what people say about our work

  • James Abbott

    After meeting Chris at a networking event, I was impressed with his knowledge and attitude so I asked him to look at a new, large project I was undertaking and I haven’t looked back since.

    From the get go, he has professionally gathered all the information from fine details, to ‘reach for the clouds’ goal and mapped out the perfect route to achieve this. Using his insight and technical abilities, he was able to take an abstract concept and built something truly amazing that is market ready and set to organise and automate a huge market. With the MVP ready and coming in under budget. I couldn’t imagine been this far ahead with the project without him by my side.

    It’s an absolute pleasure working alongside Chris, his communication is great, making high-tech subjects seem simple and accessible. He also sets clear and manageable milestones, so you know exactly where you are, but then often way surpasses your expectations.

    James Abbott / MixAndTwist.co.uk

    Chris and his team are some of the best developers that I’ve had the pleasure of working with. We have outsourced several projects to them, and they have always delivered as per the brief, on time and on budget. The code is of a very high standard, easy to understand and easy to integrate with our existing application. It’s clear that they take pride in their work.

    Paul O'Rourke / WebReactive.co.uk

    Web Reactive Logo
  • Chris H. was superlative. Communication and expectations management was unparalleled, and his technical skill made quick work of projects that others might have dragged on. Recommended highly.

    Cruce Saunders / Simple[A].com

    Simple[A] Logo
    Web Reactive Logo

    This is the second time we have worked with Chris, and again he did a fantastic job. The project was delivered on time, exactly as per the brief, and quality of code is excellent. Communication was good throughout the project. He's a pleasure to work with, and we will definitely be working with him again.

    Paul O'Rourke / WebReactive.co.uk

  • Client Started NYC

    Chris has gone above and beyond during our working relationship and will do everything he can to get the job done correctly. Highly recommended!

    Kevin Kimick / StartedNYC.com

Development Process

1

Enquiry Review

We will get in touch within 1-2 days to set up a meeting where we can discuss your requirements further.

The project manager will use this time to review the brief description that you supplied us with. We gauge the size of the project and begin to develop an understanding of your goals and requirements.

2

Meeting in Person

We will always try to meet you in person, preferably on site, in order to get a feel for your organisation, thereby helping us to build solutions that are aligned with your goals.

At this stage, we like to gain a deeper understanding of what your requirements are and what is driving them.

3

Quote

The project manager will review your requirements thoroughly and devise an in-depth plan that will outline the development stages and our agreed approach.

This will be complemented with a detailed quote, allowing you to make an informed decision.

Once everything is agreed we will

4

Features Breakdown

At this stage, we look at your requirements in much more detail and break them down into specific features and user stories that can be implemented.

Once the features have been identified, a SCRUM board is set up. The purpose of this task board is to allow both you and our team to track the progress of specific aspects of the project as we move forward.

Our simple, collaborative approach ensures that we are all on the same page. Always.

5

User Stories Review

After your requirements have been split into smaller chunks we will review them once more. Our project manager will work with you collaboratively to identify and discuss details of features that will be included in your project.

At this stage, new feature ideas may arise or existing ones may change.

We are happy to advise and adjust accordingly to suit your needs.

6

Sprint Planning

Delivery of the project will be managed in stages with an agreed timescale (usually 1-4 weeks). We call these periods - Sprints.

Before each Sprint, we will work with you to prioritise which features should be implemented next. We want to make sure your key requirements can be tested as soon as possible.

Once that is agreed, we can move on to...

7

Development and Test

The next stage is to develop and test. It is a complex process that can raise questions and obstacles that were not evident before.

In order to help us navigate these “bumps in the road”, it is ideal if you designate a point of contact in your organisation to allow for us to work with you throughout the process.

We always strive to give you the best possible quality, on time!

8

User Acceptance Testing

Once we are happy with the quality of the developed features, it is time to test them thoroughly. They enter our rigorous Quality Assurance process and you will also be able to see them yourself.

This is a great opportunity to test not only if they work as agreed technically, but also to see if they 'feel' right. If something is not absolutely perfect – let us know.

We will only move forward when you are fully satisfied. Perfection is our aim.

9

Sprint Review

In the final stage we review the Sprint as a whole to see if there is anything to be improved upon on in next iteration. It is also a good time to think about any new features or maybe tuning existing ones.

We are always searching for ways to improve our projects. This is a great chance for you to work with us to develop your vision for the project further.

With that done, we can:

10

New Features

We are always happy and proud to see a solution doing well in real life.

As you use the product, some new feature ideas will inevitably emerge. Of course, we will also constantly be on the lookout for new ways in which our solutions could help you.

In either case, we will make sure you can leverage all of the benefits those ideas bring!

11

Support

We will provide live support, once the system is ready. The scope of that will be tailored to fit your needs. It is all about making you and your team feel confident in using the final product.

You can rest assured - support requests are our highest priority.

We are here if you need us!

Get a Free Process Review

We'll be happy to advise how best to automate your business processes!

Reliable Solutions Ltd
CRN: 09931195
10 Lingfield Crescent
Leeds
LS17 6BS

0113 457 5262
07999 340 139
hello@reliable-solutions.co.uk

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